Privacy policy and terms of use

Privacy policy
Thank you for visiting the Elevated Industrial Solutions (“EIS”) website at elevatedindustrial.com (the “Website”). EIS is committed to protecting the privacy of our customers. It is important to us that you know how information about you may be utilized by us and our advertising partners and affiliations. We strive to use information to provide the best possible service while respecting the confidentiality of information we are entrusted with. Please take a moment to look over this privacy policy (the “Policy”) and contact us anytime with questions or feedback about this Policy or how we can use information about you.

Information covered by this policy

This Policy covers personally identifiable information and other visitor information collected by EIS and our advertising partners and affiliations on the Website and through other means, including sweepstakes and other promotional programs and directly by our customer service department.


Information we collect and how we collect it

EIS may collect personally identifiable information about you and your browsing history, and other information regarding your usage of our Website, including without limitation:

  • Customer name
  • Email address
  • User ID and password
  • Billing address and telephone number
  • Shipping address and telephone number (if different from billing address)
  • Job title
  • Federal Tax ID or SSN (DUNS # if an open account)
  • Credit card information (optional)
  • Birth date
  • Cookies
  • Viewing history
  • Web preferences
  • Purchase history
  • IP address
  • Other information as needed to provide access to the Website’s applications

You consent to your information being collected, used, disclosed and stored by us and our partners and/or affiliates, only as described by this Policy and our Terms of Use. When customers purchase products at our Website, we retain information concerning those product purchases. In addition, from time to time, customers or other visitors to our Website may be invited to voluntarily provide personally identifiable information or other information and/or participate in one of our voluntary online surveys. (These customers and other visitors are informed of the information we collect and how the information will be used before agreeing to provide this information or participate in these surveys.)

Our email communications will sometimes include “refer a friend” functionality that allows the recipient to forward the email to a peer. In these cases, the referrer’s personal information is not disclosed and only the referral’s email address is collected.


Cookies, beacons and other technology information

A Cookie is a small file stored on your computer by a website to give you a unique ID (each, a “Cookie”). EIS uses Cookies to track visitors to this Website, to recognize customers in order to present more personalized content and provide persistent login functionality, to improve and enhance a visitor’s experience on the Website and to advertise and market our products and services, including by targeting specific or promotional offers to you. Cookies are also used to assist EIS in customizing Website information or in improving the performance or usability of the Website.

EIS also contracts with a third-party data collection and reporting service (“Third Party Service”) to collect and analyze information regarding customers and other Website visitors and their use of the Website. The Third-Party Service may store data or use Cookies on EIS’ behalf to collect such information. The Third-Party Service is contractually prohibited from using information obtained in the course of providing these services to EIS in any manner other than solely for EIS business purposes and as agreed to by this Policy.

Our Website may also use a technology called “web beacons” or “tracking pixels.” These may also be referred to as “Action Tags,” “Clear GIFs” or “Web Beacons” or “Web Bugs.” This technology, which may also involve the use of Cookies, allows us to monitor activity on the Website and to understand which pages you visit. These tracking pixels allow us to understand the effectiveness of our advertising and marketing and are used to help us optimize and tailor our Website for you and other future Website visitors, as well as to recognize users by accessing Cookies for the use and purpose noted above. In addition, Web Beacons allow us to know whether or not you received and opened our emails to you.


Setting your cookie preference

Most browsers are initially set to accept cookies. However, you can adjust your computer browser settings so that you are informed when a Cookie is being placed on your browser. You can also set your browser to decline or accept all Cookies. However, you must accept Cookies if you need to access pages on the Website that enable you to review or use your confidential account information. These Cookies are essential for Website administration and security.

IMPORTANT NOTE: If you configure your computer to block or erase Cookies, you will not be able to use all or certain parts or features of this Website.

Newer browsers provide sophisticated controls for accepting or rejecting Cookies, including the ability to notify you when your browser encounters a Cookie at a website. Refer to your browser or ISP’s Help feature to find out more about how to set these controls. Use the links below to find the latest versions of popular browsers:


Information use and sharing

The information that EIS collects from the Website is used primarily for improving the Website and to notify our customers of updates to the Website, as well as for other marketing purposes within the law. The collected information is also used to describe Website traffic patterns to vendors who are interested in knowing who is viewing their offerings. EIS may offer you during your registration on this Website, or through future email, the opportunity to receive offers and information about products and services that EIS believes may be of interest to you. If you do not want to receive any of these offerings or information, you may opt-out from such receipt at any time by following the “opting out” procedures listed below.


Sharing information with third parties

From time to time, EIS may provide personally identifiable information  we collect to certain third parties, including:

  • companies that supply the products EIS sells and are interested in knowing who is viewing their offerings on the Website;
  • reputable companies and organizations whose products and services might be of interest to you;
  • vendors we contract with to profile customer purchasing behavior, who also supply this information to other third parties for a fee;
  • vendors who place advertisements on EIS’s behalf on various other websites using information we collect about users who have previously visited the Website (e.g., cookies);
  • vendors we contract with to maintain and provide other services relating to the operation of the Website; and
  • affiliates, subsidiaries, authorized agents and related companies of EIS.

In addition, EIS may disclose personally identifiable information  to third parties, including law enforcement agencies, in order to:

  • meet any applicable law, regulation, legal process, or enforceable governmental request;
  • enforce our Website Terms of Use or our Terms and Conditions of Sale, including investigation of potential violations;
  • detect, prevent, or otherwise address fraud, security, or technical issues; and
  • protect against harm to the rights, property or safety of EIS, our customers, or the public as required or permitted by law.

Finally, in the event an EIS business is purchased by a third-party, the personally identifiable information possessed or used by that EIS business may be transferred to the purchaser together with all the other assets purchased without consent of the customer.


Opting out

At EIS, the choice is in the hands of our customers. You may OPT OUT if you do not want to receive email commercial advertisements or promotions from us in the future. In order to OPT OUT for any of these purposes, use any of the methods listed below. When corresponding with EIS, customers should also include their EIS account number.

To OPT OUT of email communications:

  • Email us: info@elevatedindustrial.com
  • Contact us at our toll-free customer service number: 855.353.8833
  • Follow unsubscribe or OPT OUT link in email communications

Access to, updating or deletion of collected information

Upon request, EIS will provide to individuals the ability to correct, update, or remove their personal information collected by EIS. Customers shall be responsible for keeping their contact information current and accurate and may do so by checking and, if necessary, modifying their profile.

To request that we correct, update, or remove personal information from our databases:


Security

Our customers’ security is a top priority at EIS. EIS is committed to our customers’ needs and is continually working toward setting and improving the security of our Website.  We note that elevatedindustrial.com currently uses a 128-bit SSL (secure socket layer) for the encryption of transactions on its website. It encrypts all of your personal information, including credit card number, name, and address. Please remember, however, that you are responsible for maintaining the secrecy of your user IDs and passwords.  EIS makes no representation or warranty whatsoever that absolute security, or security of a particular type or extent, is  guaranteed with respect to any aspect of the Internet, including EIS’ Website.


Third parties

This Policy covers only information received or collected by EIS via the Website. The Website may contain links to the websites of third parties. The third-party websites that may be accessed from the Website have separate privacy, data collection, data transfer and email policies. Although EIS is interested in customer feedback regarding these links, EIS is not responsible for the privacy practices, security or content of any of them, or for any events that occur as a result of using these links or visiting any of the websites of third parties. A link to another website from EIS is not an endorsement or representation of any kind concerning anything found on that third-party website, including but not limited to the value, quality, usefulness or suitability for a particular purpose.


Non-U.S. users

The Website is operated in the United States by U.S. Citizens and is made available for U.S. Customers of EIS. The Website may be accessible outside of the United States but if you are accessing the Website from outside of the United States, the level of privacy restriction may be lower than if you were accessing the Website from within the United States.  EIS makes no representation or warranty whatsoever concerning privacy restrictions, if any, that may apply to our non-U.S. users.


Consent

By your use of this Website, you consent to this Policy. EIS reserves the right to change this Policy at any time. All changes will be posted on this page. Your continued use of the Website will constitute your acceptance of such changes. Check back regularly for updates to this Policy and the latest privacy policy information.


Questions and contacts

If you have any questions or suggestions regarding our Privacy Policy, please contact EIS by email at info@elevatedindustrial.com or call 855.353.8833.

Elevated Industrial Solutions
3801 E Florida Ave. #502
Denver, CO 80210

Phone: 855.353.8833
Email: info@elevatedindustrial.com

Last updated: February 1, 2023

Website terms of use

The following terms and conditions (“Terms of Use”) apply to all visitors and users of EIS Holdings, LLC (“EIS”) and its affiliates websites including; www.elevatedindustrial.com and www.finshsystems.com. By accessing these websites, you acknowledge acceptance of these terms and conditions, which govern access to and use of this Website, including any content, functionality, and services offered on or through the Website. If you do not want to agree to these Terms of Use, you must not access or use this Website.

EIS reserves the right to change these Terms of Use from time to time at its sole discretion. Your continued use of this Website after a posted change in these Terms of Use will constitute your acceptance of such changes in these Terms of Use. Accordingly, you are advised to visit this page regularly in order to keep apprised of any changes in these Terms of Use. In the case of any violation of these Terms of Use, EIS reserves the right to seek all remedies available by law and in equity for such violations.


Access and use of information

You are hereby granted, subject to these Terms of Use, a limited, non-exclusive, non-transferable license to view the screens and materials on this Website and to print only a limited number of copies of such screens and materials as is needed for your own non-commercial use, in order to make a decision whether or not to purchase any products offered through this Website. Access to this Website is limited to viewing the linked Web pages solely to access information for purposes of making a purchase decision and using the eCommerce functionality of the Website to make purchases. Any access to or use of this Website for any other purpose is expressly prohibited. Any access or attempt to access other areas of EIS’s computer systems or networks, or information contained therein, for any purpose is strictly prohibited.

EIS reserves the right to withdraw or amend this Website, and any service or material EIS provides on the Website, in our sole discretion without notice. EIS will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users.

You are responsible for:

  • Making all arrangements necessary for you to have access to the Website.
  • Ensuring that all persons who access the Website through your internet connection are aware of these Terms of Use and comply with them.

To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide on the Website is correct, current, and complete. You agree that all information you provide to register with this Website or otherwise, including but not limited to through the use of any interactive features on the Website, and all other information EIS collects on this Website, is governed by our Privacy Policy, and you consent to all actions EIS takes with respect to your information is consistent with our Privacy Policy.

If you choose or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your username, password, or other security information. You agree to notify EIS immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. EIS has the right to disable any username, password or other identifiers, whether chosen by you or provided by EIS, at any time in our sole discretion for any or no reason, including if, in EIS’s opinion, you have violated any provision of these Terms of Use.


Prohibited uses

You agree not to:

  • Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Website, including their ability to engage in real-time activities through the Website.
  • Use any robot, spider, or other automatic devices, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.
  • Use any manual process to monitor or copy any of the material on the Website or for any other unauthorized purpose without our prior written consent.
  • Use any device, software, or routine that interferes with the proper working of the Website.
  • Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.
  • Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
  • Otherwise attempt to interfere with the proper working of the Website.

Online purchases and cross reference information

All purchases through this Website or other transactions for the sale of goods or services formed through the Website or as a result of visits made by you are governed by our Terms of Sale, which is hereby incorporated into these Terms of Use.

EIS’s product cross-reference results do not imply that all products compared are of functional equivalency or that performance and other characteristics are exact. For critical applications, review specifications prior to purchase.


Links

From time to time, other websites may provide hypertext links (“Links”) to this Website. No such Links shall imply any relationship or connection between EIS and the operator of the website containing the Link to this Website. EIS has no liability to you arising out of your use of any website that provides Links to this Website.

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent.

If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.


Intellectual property rights

The information available on this Website is the property of EIS and its suppliers and is protected by copyright and other intellectual property laws. All rights not expressly granted under this Agreement are hereby reserved by EIS. No act of downloading any portion of this Website will constitute a transfer of title in such material. Any printouts using or referencing content from this site, with the purpose of evaluating or acquiring EIS’s products or services, shall contain EIS’s copyright notice. No other permission is granted to you to copy, reproduce, distribute, republish, transmit, upload, download, display in public, or modify the content contained on this Website.

The trademarks, logos, and service marks (“Marks”) displayed on this Website are the property of EIS or other third parties. Users are not permitted to use these Marks without the prior written consent of EIS or a third party that may own the Mark.


Submissions

You agree that all product reviews, ratings, remarks, suggestions, ideas, graphics, or other information communicated to EIS through this Website (“Submissions”) shall be the property of EIS. In order to facilitate this, you hereby irrevocably transfer, assign and convey to EIS all right, titles, and interests in any Submissions. EIS will not be required to treat any Submission as confidential, and will not be liable for any ideas for its business, and will not incur any liability as a result of any similarities that may appear in future EIS operations. Without limitation, EIS will have exclusive ownership of all present and future existing rights to the Submission of every kind and nature.

You represent and warrant that:

  • You own or control all rights in and to the Submissions and have the right to make the assignment above to EIS.
  • All of your Submissions do and will comply with these Terms of Use.

You understand and acknowledge that you are responsible for any Submissions you submit or contribute, and you, not EIS, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness. EIS is not responsible, or liable to any third party, for the content or accuracy of any Submissions posted by you or any other user of the Website. EIS has the right to remove or refuse to post any Submissions for any or no reason at our sole discretion.


Disclaimer

Although EIS has attempted to provide accurate information on the Web Site, EIS assumes no responsibility for the accuracy of the information. EIS may change products or services mentioned at any time without notice. YOUR USE OF THE WEBSITE AND ITS CONTENT IS AT YOUR OWN RISK. ALL INFORMATION PROVIDED ON THIS WEBSITE IS PROVIDED “AS IS” AND “AS AVAILABLE.” EIS AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. WITHOUT LIMITING THE FOREGOING, NEITHER EIS NOR ANY PERSON ASSOCIATED WITH EIS MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE, OR THAT THE WEBSITE OR ITS CONTENT WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CAN NOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.


Limitation Of liability

IN NO EVENT WILL EIS, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, OR ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES. MSC AND ITS SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES, COSTS OF REPLACEMENT GOODS, LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS SITE OR ANY MSC PRODUCT OR DAMAGES RESULTING FROM USE OF OR RELIANCE ON THE INFORMATION PRESENTED, EVEN IF MSC OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES (BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT OF THE LAW).

EIS WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.


Indemnification
You agree to defend, indemnify and hold harmless EIS, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of the Website, including, but not limited to, your Submissions, any use of the Website’s content, services and products other than as expressly authorized in these Terms of Use or your use of any information obtained from the Website.

Governing law and jurisdiction

All matters relating to the Website and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Colorado without giving effect to any choice or conflict of law provision or rule (whether of the State of Colorado or any other jurisdiction).

Any legal suit, action or proceeding arising out of, or related to, these Terms of Use or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of Colorado, although we retain the right to bring any suit, action or proceeding against you for breach of these Terms of Use in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to the venue in such courts.


Waiver and severability

No waiver by EIS of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of EIS to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.


Entire agreement
The Terms of Use, the Privacy Policy, the Terms of Sale, the Customer Ratings and Reviews terms and conditions, and all other terms and conditions posted on this Website, or to which you agree as part of any program, promotion, or special feature administered by EIS through the Website, constitute the sole and entire agreement between you and EIS with respect to the Website and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Website.
Last updated: February 1, 2023